ElseHour policies and trust
Support
Current self-service information while ElseHour is an independent prelaunch project.
Support is not yet open
ElseHour has no public app accounts, paid subscriptions, or open early-access invitations. A professional support address and named response owner have not been established, so this page does not route requests to a hidden personal inbox.
Current self-service routes
- Prelaunch Privacy Notice
- AI & Data Disclosure
- Security posture
- Account-deletion status
- Current limitations
Before invitations open
This page will publish a professional support channel, supported languages and hours, safe information to include, expected response behavior, billing guidance, privacy routes, and security escalation. No response-time promise will be made until a primary and backup owner are staffed.
Future safe-request guidance
Support requests should include an opaque correlation code, platform, app version, approximate time, and expected versus observed behavior. They should not include commitment text, drafts, passwords, one-time codes, API keys, authentication tokens, or sensitive information about another person.